Question: What Is Salesforce Customer Portal?

How many types of reports can you have in Salesforce?

four typesThe four types of Salesforce reports are Tabular, Matrix, Summary, and Joined.

They will allow your Salesforce administrator to pull, send, and review the data in your Salesforce account in different formats.

Below, we’ll expand on what each type of report is and how it displays the data..

What is sales force app?

Apps in Salesforce is little more than a container for all of the objects, tabs and other functionality. It is a group of tabs that works as a unit to provide application’s functionality. It consists simply of a name, a logo and an ordered set of tabs.

How do I create a partner portal in Salesforce?

Enable Partner Accounts and Create Partner UsersFrom the App Launcher, select Accounts.Select the All Accounts list view.Click Edge Communications.Click the dropdown menu to see all the quick actions available for the page.Click Enable as Partner.In the confirmation dialog, select Enable As Partner.

What makes a good customer portal?

Customer portals can contain sensitive information such as patient addresses, customer credit card information and order invoices. A secure customer portal, with features such as encryption and SSL, will allow users to feel safe when inputting private information or accessing sensitive documents.

What is customer portal user in Salesforce?

Customer Portal is a unified platform that provides self-service support, a user interface and online support channels for customers.

What does customer portal mean?

A customer portal is a website designed to give current customers access to services and information they need. It’s usually private and secure, requiring log-on.

What are the different types of portals available in Salesforce?

There are 3 types of Salesforce.com Portals:Customer Portal.Partner Portal.Self Service Portal.

What is self service portal in Salesforce?

A self-service portal is a website that offers information and resources to help users find answers and resolve their issues. The two most common types of self-service portals are customer self-service and employee self-service.

What are the different types of portals available?

Types of portals:Vertical Portal.Horizontal Portal.Marketplace portals.Search portals.Media Portals.Access Portal.Geographical Portals.

Does salesforce have a customer portal?

With Salesforce customer portals, referred to as communities, you can provide your customers, employees, and even partners with an online tool that they can use to directly manage their business with you without having to go through any intermediaries.

How do I log into my partner portal in Salesforce?

Sign UpGo to partners.salesforce.com.Click Join Now, then Join the Partner Community.Click Log In with Salesforce and use your org credentials.Complete the Signup Wizard as a new or existing consulting partner. If you’re a new partner, read and accept the Partner Master Agreement.

What is the difference between portal and community in Salesforce?

– Portals provide external users the ability to access Salesforce whereas community clouds connect the internal users together in Salesforce. – External users like partners or customers can communicate via Chatter in Communities. While on the other hand, portals don’t support Chatter.

What is Salesforce Service Cloud?

Salesforce Service Cloud is a comprehensive service management platform that enables organisations to work with customers and channel partners to provide excellent service efficiently.

Why do companies use portals?

The most successful customer portals have to provide complete and relevant content in an easy to use format. Portals give the customer immediate access to their service needs and businesses benefit with a reduction in support costs.

What is Salesforce portal role?

When you enable a Customer Portal on an account, the system creates a role hierarchy for the account’s portal users. The portal roles are unique for each account and include the account’s name. For example, “Account A Customer User.”

How do I enable a portal user in Salesforce?

Enable Customer Portal in SalesforceFrom Setup, enter Customer Portal Settings in the Quick Find box, then select Customer Portal Settings.Click Edit.Select Enable Customer Portal.Click Save.Continue setting up the portal.View of Customer Portal after Enable.Jan 31, 2020

Who uses Salesforce communities?

Companies Currently Using Salesforce Community CloudCompany NameWebsitePhoneCaterpillar Inc.caterpillar.com(224) 551-4000Arrow Electronicsarrow.com(303) 824-4000CVS Healthcvshealth.com(401) 765-1500Paladina Healthpaladinahealth.com(866) 808-60052 more rows

What is the maximum number of portal roles that can existing in an Organisation?

5000Usually while creating portal users, 3 portal roles are created based on the portal account. From online documents I came to know that there is limit of max. 5000 portal roles.

What makes a good Portal?

A good portal satisfies a number of different types of users by providing a thoughtful, easy to search and easy to navigate set of information in a variety of formats. A good portal provides documentation, videos, blog entries, and forum posts and serves them in a simple and effective fashion.